Hvad betaler I egentlig for fragt? Du kender sikkert prisen på en pakke hos din primære transportør. Måske har du endda en aftale, du forhandlede for et par år siden, og som du synes fungerer fint. Men kender du jeres samlede fragtomkostning på tværs af alle carriers, ruter og forsendelsestyper? De fleste virksomheder med fem […]

Kundeservice forbedret med samlet platform: transportørsamling og overblik i praksis Når du arbejder med fragt, ved du allerede, at kundeservice sjældent kun handler om at svare hurtigt. Det handler lige så meget om at kunne svare præcist. Her bliver transportørsamling og overblik afgørende, fordi svartiden hurtigt bliver lang, hvis information ligger spredt mellem forskellige transportører, mails, portaler

Q1-evaluering: Er I klar til systemskifte med fokus på integration og systemskifte? Første kvartal er et godt tidspunkt at stoppe op og se ærligt på, om jeres nuværende setup stadig hjælper jer fremad, eller om det efterhånden holder jer tilbage. Når hverdagen i logistik og transport er præget af mange bookinger, flere systemer og krav

Fra 45 til 5 minutter: Booking-transformation Du ved det godt. Den følelse når kl. 16.30 banker på, og du stadig sidder med tre booking-anmodninger der skal færdiggøres inden dagen er omme. Telefoner til forskellige transportører, sammenligne priser i Excel-ark, sende emails frem og tilbage om leveringstider. 45 minutter per booking. Det var virkeligheden for mange

5 carriers you should have in your network Your transport network determines how many customers you can serve and how profitable your solutions become. But not all carriers are equally important to your business. Many freight forwarding and logistics companies pick up carriers at random. A contact here, an agreement there. It works up to a point, but when

The hidden cost of scattered systems: Carrier aggregation and visibility If you are working with multiple carriers, multiple portals, and multiple ways of booking, you probably know the feeling. It seems “fine” on a good day. But on a busy day, it becomes clear how much friction is built into your daily operation. It is

API vs. manual integration: What works best? Integration and system transition in practice If you are in the middle of an integration and system transition, it is rarely because it is “exciting.” It is because something hurts in operations. Typically, it starts with booking processes becoming more and more manual, and the time spent growing until it is no longer

ROI on automation: What can you expect? Automating booking processes If you are handling transport bookings that still require too much manual work, you probably know the feeling. A single booking may seem harmless. But as volume increases, the manual part quickly becomes what makes the day unpredictable. And that is often where automating booking processes comes in

Get more orders with more shipping options. Growth through more freight solutions If you sell online, you probably know the feeling. You have done the work on product, price, and marketing. Yet some customers still drop off right before they click “buy.” Not because they do not want to purchase. But because they cannot make the delivery fit into

When did carrier visibility become business critical? Carrier aggregation and visibility in practice Carrier aggregation and visibility may sound like something that belongs in an optimization round, when there is time for it. But at some point, it tips over. From being a practical improvement to becoming something that directly determines whether you can deliver the transport solution customers expect. If